Wild Woodworker and Wildly handy llc is responsible for constructing and packaging of all items listed as a Wild woodworker product on this website. Wild Woodworker and Wildly handy llc are not responsible for shipping services handling of our products. Insurance is supplied on all items over $100. for insurance to be used byer must take and send images within 48 hours of delivery. contact Wild woodworker within 24 hours of deliver. When and if insurance covers a damaged product a replacement will be made and shipped asap.