Welcome to the FAQ section of Wild Woodworker!
We're excited to have you here and we hope to provide you with all the information you need to make the best decisions when it comes to purchasing our products. We understand that choosing the right wood species and design can be overwhelming, but fear not, we're here to help you every step of the way.
Let's start with the first topic, choosing the correct wood species and design. We have a wide range of options available, each with its own unique characteristics and benefits. From the timeless beauty of oak to the rustic charm of pine, we have something for everyone. Our expert team is always happy to answer any questions you may have and provide guidance on the best options for your specific needs. Just don't ask them about their favorite wood species unless you want to start a heated debate.
Next up, let's talk about custom orders. We love creating unique pieces that are tailored to our customers' specific needs and preferences. When placing a custom order, it's important to provide us with as much information as possible, including dimensions, preferred wood species, and design ideas. Don't be afraid to get creative, we love a good challenge! And if you're not sure what information to provide, just ask us and we'll be happy to guide you.
Last but not least, let's talk purchasing options. We offer both PayPal and card options, so you can choose the payment method that works best for you. And if you're like us, you may need a little extra incentive to part with your hard-earned money. That's why we offer a 100% satisfaction guarantee, so you can rest easy knowing that you're making a smart investment.
Thanks for stopping by our FAQ section. We hope this information has been helpful and that you're feeling more confident about making a purchase with us. And remember, if you have any additional questions or just want to chat about woodworking, we're always here to talk!
What information do I need to provide to get a custom order quote?You will need to provide us with the following information to get an accurate quote. 1) A short description of what you want. 2) Any and all dimensions including angles of the item you want. Technical drawings are best but not needed. 3) The material that you want your item made out of. 4) How many you want made. 5 The use case of your item. 6) any other specific information needed to get you the item you are looking for.
What if I am unable to generate the dimensions of the item I need?If you can not provide us with the dimensions and angles of the item you need then we will not be able to give you a quote if precision accuracy is needed.
Do I need to approve the design of my item after I give you all the dimensions?YES, You will need to review and approve the technical design of the item that we generate. This process lets us know that we have understood what you want correctly. If you approve a design we send you and and we produce the exact design that we sent to you and you approved to be made, that is the item you will be purchasing. If you approve a design by mistake, we are not able to give a refund for this reason.
Is there an additional cost for custom made items?Yes
Do you offer discounts?Yes, We offer discounts daily and you should receive a 10% discount every time you visit our online store. it will pop up on your screen.